Rapport versus selling

The biggest challenge for a salesperson is how to not sound like one when spilling spiels. That’s because “people love to buy, but hate to be sold to.” That means most customers would want to do their shopping undisturbed. One of the many reasons why e-commerce locally has seen record-breaking growth, especially since the pandemic lockdown started last year. But this came with a price of people getting scammed easily of their hard-earned money and having more trust issues with online sellers. Which makes it more important these days for telesales professionals to focus on rapport-building, at least during the first few interactions, than traditional selling with which we’ve been trained to close the deal every chance we get.

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Running versus jogging

Running versus jogging? What fits your fitness journey.

I miss running at night after work. Back then pre-pandemic, no matter how busy my day was, I’d make it a point to run at least 30 minutes at the park near my office as soon as my schedule’s clear. When friends or colleagues ask at which gym I go to, I’d joke that mine was big but free and round and have lots of greeneries. Now two years into the pandemic, I invested in a watch for health though I have not done any running outdoors. Instead, I’ve been casually doing quick jogs at home with a treadmill. Now given the circumstances, how can we best improve our cardiovascular fitness?

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How to win interviews during the pandemic

The COVID-19 pandemic has brought us the new normal. And companies are adapting to keep business as usual. If you’re having a hard time acing your interviews and landing your next job in this pandemic, perhaps you’ll need to change how you prepare and anticipate questions that may sound too easy but are asked to reveal what most recruiters and hiring managers take as signals to flunk candidates.

Most interviews these days, if not all, are done remotely through video calls. Which is both challenging for the interviewer, who now has a bigger pool but will want to save time with speedier screening in gauging suitability for a position, and the applicant who’s weighing options if it’s the ideal company to work for but will have a tough time without the opportunity to dazzle through the interview in person.

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Upskill for free with Skillshop

If you’re looking to explore and upgrade your skills, particularly on Google’s professional tools and solutions, but thought such would put a huge dent in your budget, you’ll be happy to know that there’s actually a one-stop-shop training website called Skillshop where learners at any level can get online training to master the Google products, tools, and platforms for free. Doesn’t matter if you’re already a seasoned pro or just started with your upskilling goals, Skillshop offers comprehensive courses that you can take at your own pace to help you excel in your job, scale your business, or secure that next big opportunity you’ve been prepping up for.

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Vax on the rush

Pasig's vaccination card you'll be proud to show off.

On the day my wife and kids and others in our compound are getting their 2nd dose of the COVID-19 vaccine in Caloocan, I finally also got mine in Pasig. It’s only my first jab and had to sign up in the city where my work is located because I just couldn’t miss work and probably won’t last if I line up at 4:00 am and spend more than 8 hours waiting in too long a queue. Because that’s what my family had to endure, and many others in our barangay and perhaps in other cities as well, just to get vaccinated. Everyone seems to be rushing to get vaccinated now because of news that vaccines are scarce and running out of supply. And that some establishments are now requiring proof of vaccination before you’re allowed entry.

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Respite and repeat

The Nintendo Switch Neon

Every Friday when work’s done, I look forward to a weekend of rest and spending more time with my family. A respite from my somewhat strict daily routine that I stick to since I started working for my new company. On repeat for the past several months now, while I have yet to get used to wearing a face mask the whole day and the occasional face shield when going to public places. I’m not complaining though, I’m thankful that I have work and enjoy what I do. And whenever I’m home and my wife’s busy tending to her plants, that’s my cue to grab my Nintendo Switch and play for an hour or two of my favorite games.

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Sunset of motivation

The beautiful sunset of Marinduque by CC Lozano

The morning alarm, be it your watch, phone, or the neighbor’s rooster crowing loudly in anticipation of sunrise, seems to be your first motivation of the day. Albeit annoying, while you can snooze it, not the rooster, and get a few more minutes of sleep, the next more incessant alarm will be like a commanding sound that will have you getting up quickly. But even when you’ve gotten enough sleep, how many times have you struggled to shake that feeling of sluggishness. And as soon as you rush out of bed, you stop and think about how your day will end even when it hasn’t started yet. Overwhelmed by the sunset versus the sunrise, we just can’t help but worry about how our normal lives have forever changed and continue to be disrupted because of the pandemic.

If waking up every day is starting to feel like a chore, don’t worry you’re not alone. It’s been over a year of lockdown which made it difficult for pretty much everyone, as we’re forced to stay home without seeing most of our friends and relatives, with social media and video calls not making the reality of distance less stressful at all.

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The daily huddle versus the pandemic

MRT ride during the pandemic by CC Lozano

Grateful to have landed a job last year after months of search in the midst of the global pandemic and I have since been working full time. By that, I mean physically going to and fro my office on weekdays as the work-from-home arrangement is not a viable and practicable option in the new company I’m working with. With prior experience working remotely, albeit a short stint, I thought remote work wasn’t for me having spent most of my career on business operations or “where the action is” and well, I was actually missing the usual face-to-face work routine or what I call the daily huddle.

So yes, while everyone seems to want to work at home, I went versus the new normal and have been braving the daily drive or commute to work while still under the pandemic. All’s well so far but that’s not to say there weren’t any hiccups. And especially now that we’ve been struggling for over a year now and have yet to recover from the recurring quarantines, with the new COVID-19 variants crossing borders, delays in vaccine availability and inoculation, and the soaring numbers in new cases. You’re crazy to want to go outside!

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