Closing the work shift with prayers

Everyone at work was somewhat surprised when at post-shift huddle-up, I asked them to form a circle, hold each other’s hands, and bow in prayer. Actually, we’re used to morning prayers, but not in the evening, and I thought, why not? We’re at the contact center most of our waking hours talking to total strangers, skillfully turning them into customers, loyal patrons even, rapport-building day in, day out with that sweet, convincing voice using powerful spiels, so keeping an open communication with God with prayers is chicken.

Usually at the end of the work shift, we just ask each to proudly declare their output for the day incentivized with cheerful praises and a round of loud applause. With prayers, we won’t miss expressing our gratitude for simply surviving the daily grind, hitting our productivity targets is of course a welcome bonus.

Carl C. Lozano (aka Daddy C or CCLozano) is an Operations Management and Customer Service Professional, currently the General Manager of HSNI and Founder of IGersManila Philippines, one of the pioneering communities in Instagram, open to Filipino Instagram'ers (IGers) and phoneographers around the world, with its longest running photo challenge - the #IGersManila #9pmhabit - becoming the daily visual storytelling habit that continues to yield positive interaction online and offline. Keep the good vibes rolling! #KTGVR

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